Testimonial Star Rating - 1476899
by Jenny M. - 3/20/2020
Milts replaced our 3 ton unit today. Our technicians Gabe and Seth were professional, on-time and knowledgeable. They made sure we understood our new system. We are excited to be worry-free with the 12 year warranty especially being by the beach with salt air. I'd recommend them to other customers!
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Testimonial Star Rating - 1475774
by Michael Hawthorne - 3/19/2020
Richard and team at Milts has never let me down!!!??
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Testimonial Star Rating - 1449752
by Janelle Pankiw - 3/2/2020
They stand by the products they install and provided some of the best customer service I have experienced since I moved here.
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Testimonial Star Rating - 1360966
by Bill Hayes - 12/22/2019
We had used Milts several years ago and were pleased with the prompt service. So when our outside HVAC unit died we asked for and received a quick response. The entire system needed to be replaced as I suspected. We were not ready to make a choice and were about to leave town for a week. No problem. They simply installed a used "loaner" that kept the house comfortable until our return. During that time I researched our options and decided on a variable speed Daikin unit. Soon after our return we were on their schedule and Logan and a helper installed the entire system in one day. It is running so quietly that I have to check on it every once in a while. Excellent equipment, excellent warranty (12 years parts and labor), excellent service and competitive pricing. Can't ask for more than that!
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Testimonial Star Rating - 1349853
by Shelly Anderson - 12/13/2019
More than pleased with our new HVAC unit......installation and service has exceeded our expectations! Appreciate their service, and responsiveness.
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Testimonial Star Rating - 1326942
by Richard F - 12/5/2019
Friendly staff. Very professional!
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Testimonial Star Rating - 1296149
by Anne Dillon - 11/26/2019
Excellent service from initial phone call to completion. Sean Smith, Service Specialist, gave us expert guidance on best options for our needs. He and his assistant Gerard worked diligently throughout the entire day to get the new Daikin equipment installed and running. We are very satisfied with the work and professionalism from Milts. They went the extra mile to get the new system working perfectly. Anne & Brendan Doyle, Amelia Park.
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Testimonial Star Rating - 1231135
by Jack M. - 10/16/2019
I call Milt's of Amelia at 8:00 AM the answering service suggested rather than leave a message call back at 9:00 AM. At 9:00 AM I spoke with them and they said that a technician would be out about 11:00 AM. 15 minutes later they called back to ask if the technician could come sooner. He arrived at 10:00 AM and the problem was fixed by 10:45 AM. The price was reasonable. The technician was knowledgable and polite. What more can you ask for in an AC repair?
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Testimonial Star Rating - 1203272
by Will H. - 9/30/2019
Milts has been prompt and professional. We've used them on two different homes and they have stood behind their work as well as giving us good sound advice the most efficient options to keep our AC units running. Very happy with this local company!!!
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Testimonial Star Rating - 1326940
by Anna Keeton - 9/13/2019
They are always fast and efficient and get the job done correctly the first time.
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Testimonial Star Rating - 1130383
by Tony Volrath - 8/8/2019
We have a condo that we use for short term rental when we are not using it. A guest reported that the AC was not working. The company that we usually use was not able to come out for 48 hours. I decided to call Milts and I am glad that I did. I explained the urgent need with the guest and they squeezed us in that afternoon. From the person taking the call to the tech completing the repair, the customer service was excellent. I know that we were just one of many calls that day ut they made me feel like we were still a priority. I highly recommend Milts and will be doing business with them moving forward.
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Testimonial Star Rating - 1115067
by Dale Hemke - 7/30/2019
First class organization. Great staff and management. They helped us thru an air conditioning emergency in the extreme heat. Beyond the call off duty. Our new system was installed quickly and is working like advertised. They are my a/c company by choice!!
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Testimonial Star Rating - 1326938
by Andrew Avent - 7/15/2019
Milts replaced our 13-year-old upstairs unit with a brand new Daikin and we couldn’t be happier. We called them back in April to just check prices and they gave me a written quote with multiple options and price points. They were professional, courteous and honest about the entire transaction. They ordered the equipment and then installed it on the day they said they would at the time they quoted. In the past, I had used another A/C company in Jacksonville but now I am switching over to Milts. They’re a truly wonderful local family owned business.
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Testimonial Star Rating - 1096530
by Kirk Manning - 7/10/2019
My A/C went out 7/9/19 due to a clogged condensate line that I had just cleaned out (or so I thought!) I called Milt's and they were in the area. Arrived as promised in about an hour on that sweltering day.... Simple fix and they did it right and I learned how to properly clean that drain line! Great service and nice Peeps Too! Thanks Milt's!!
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Testimonial Star Rating - 1069731
by Matt Entriken - 6/19/2019
We had a probable weather related issue with our Daikin system occur which was a total anomaly. The unit shut off and required some new parts. Sean Smith went above and beyond in diagnosing and fixing our system over the last 5 days. He was/is extremely professional, helpful and was determined to get our air back on so we could enjoy our home. Milt's and Sean in particular are an outstanding company to work with.
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Testimonial Star Rating - 1326937
by Joseph Solomon - 6/15/2019
These guys are the best. They've always shown up promptly; like within 2 hours of the call. When my a/c died in the middle of the summer, they hooked up a temporary unit until the new unit arrived. Very professional and courteous. 5 stars aren't enough.
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Testimonial Star Rating - 1326939
by Aaron R - 6/15/2019
I had received an estimate to repair our air conditioner for nearly $2,000 from another company and they were pushing us hard to replace for $4,600. We called Milts for a free second opinion. They quickly identified the problem and gave us an estimate of $600 to repair and said that the system was in really good shape so replacement would be foolish. They did the repair, billed us $577, and our AC works perfect again. I am so thankful I decided to call Milts for a second opinion.
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Testimonial Star Rating - 1058258
by Dan Rittman - 6/8/2019
I got into town late on Thursday night. Over 85 degrees inside. I called Milts on Friday morning. They had a tech out to diagnose a bad motor, drove to the warehouse in Jax, and had the after hours tech replace it that evening. I slept in cool air on Friday night. Thank you!
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Testimonial Star Rating - 1326936
by Jim Strickland - 5/16/2019
We bought an older home in Fernandina beach a few years back and a friend recommended Milt's. Milts kept the old unit alive and working until this week when we asked them to replace the existing system. Milt's team just left and the job is complete well within the time promised and at a competitive price. We're going to be cool this summer. Outstanding service, highly recommended!
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Testimonial Star Rating - 1326941
by Tony Colucci - 5/16/2019
I have used them on several homes and they are Very professional and detailed. They completed the work in a timely manner and good pricing
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Testimonial Star Rating - 1012131
by sapiensjp - 4/28/2019
As always Milt's was great in their response to my a/c going out. Assessed unit in one hour and replaced entire unit the next day. New unit has a 12 year warranty! With four babies 4 and under, such a quick turnaround was a blessing!
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Testimonial Star Rating - 1326943
by Terry Jones - 3/17/2019
researched internet for replacement for my 17 year old heat pump--------decided on daikin-----called milt's who specializes in these units-----after one year am still pleased with my choice of equipment & milt's installation
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Testimonial Star Rating - 948414
by Terry J. - 3/7/2019
searched the internet for replacement heat pump for my 17 yr old unit-----decided on daikin-----hired milt's as they specialize in this equipment----after one year i am still pleased with choice of product & milt's installation
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Testimonial Star Rating - 941322
by Matthew McGill - 2/14/2019
We purchased two HVAC units from Milt's a couple years back and they have performed well. Couple of times we had issues they promptly took care of them. Had to call them this morning to troubleshoot a web connected thermostat that I installed. Shirley answered the phone at 8AM sharp and we had a tech at the house before 9:30! Highly recommend.
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Testimonial Star Rating - 917777
by Sue J. - 2/4/2019
The company was very professional and prompt. Offered different Heat Pump AC systems and explained how they operated. The install team, Dillon & Tyler, were friendly & courteous. They cleaned up after install and answered all our questions and showed us how to use the new programmer. I would recommend this company. Honest and thorough. Also, Jeromy also provided a thorough troubleshoot analysis of our system. It was a complimentary service call since we had already had 1 company come out. We wanted a second opinion. Which we would recommend. 5 star rating and will update with Service all performance...
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Testimonial Star Rating - 904610
by P B. - 1/19/2019
We called Milt's for a quote for a new unit. The price was fair and the work was able to be performed the next day. The technicians were scheduled for 9:00 am and they showed up on time and performed the work in a professional and timely manner and cleaned up the work area very well. They hauled away the old unit. We would highly recommend their services.
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Testimonial Star Rating - 1326947
by randy levangie - 1/16/2019
quick install and professional work
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Testimonial Star Rating - 899697
by Linda Martucci - 1/14/2019
Wonderful, fast service and professional installation and technicians always! Thank you Milt's - because installation and diagnosis is more critical than the product itself in most cases, I appreciate. Testimonial written by Linda Martucci on this site.
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Testimonial Star Rating - 881338
by David T. - 12/17/2018
Let's start with why a 4 star and not a 5.....5 means "as good as it gets" and honestly, I don't have any prior experience with other HVAC companies, so that wouldn't be a fair comparison, however I/we are definitely fans (4 stars). Back in August, our A/C wasn't cooling well and was running for a large portion of the day. Yep, low on freon and they came out the same day I called. Since I'm relatively new to this home, I knew 17 years was getting close to the lifespan of an HVAC system, so I asked for a couple of quotes, which came to me a couple of days later in an email. Fast forward to about 4 days ago, everything had been working perfectly, but now no heat and it's running up to 18 hrs a day! Milt's technician came out the day after I called and it's not low on freon....it's completely empty!.....time to replace the system (at least it's cooler weather). Today, Mlit's installers came and replaced my system within a few hours and we're back in business. Every person I dealt with since August was professional, knowledgeable and courteous. I thought the pricing was fair and the 4 month old quote was still valid. I have no issue telling someone to give these guys a call.
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Testimonial Star Rating - 838776
by Shank - 11/1/2018
Great service! Jeremy is great! These will be my AC guys I call from now on! BTW, Shirley in the office is great!
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Testimonial Star Rating - 836968
by M Rousselow - 8/31/2018
Reliable, prompt and wonderful service. Customer service on phone, even during their off hours, was friendly and helpful as well!
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Testimonial Star Rating - 836978
by Jeremy H. - 7/15/2018
Reasonably priced and very professional. Replaced the entire HVAC System and they did both units in under three hours.
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Testimonial Star Rating - 836979
by Melissa H. - 7/1/2018
I called Milts they answer amd they have a short response time wish I liked , they found the problem and so friendly. I will deffently be recommending them to friends and family.
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Testimonial Star Rating - 836976
by Tina P. - 4/18/2018
During one of the nor'easters this past February, our heat pump froze so we had to turn it off. It was cold for north Florida--in the 20's that day. My 90 year old mother lives with me and my concern was for her health as older people just cannot tolerate extreme cold as well as younger people. I called Milt's and explained the situation. They had their techs at my home that day, even though they were working long overtime hours, it being the weekend and lots of people were without heat. The unit was quickly repaired and heat restored. I will continue to use Milt's and always recommend this company as being punctual, competent and compassionate. They really came through when I needed them.
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Testimonial Star Rating - 836984
by Cheryl Hopkins - 3/18/2018
So thankful for Rick and his team members! Quick response, hard working and courteous employees, and excellent at keeping us heated and cooled:) Thank...
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Testimonial Star Rating - 836980
by Don F. - 1/26/2018
Had a new 3.5 ton 16 seer heating/ac unit installed on 01/24/18. Dillon and Tyler were install team, and they were fantastic. They arrived on time, were very professional in their work, replaced more outflow and return duct from the air handler unit up into the attic than I anticipated, which involved quite a bit of carpentry alterations in the attic to make the new duct fit (larger than the original, which Milt's service tech Sean determined was too small). They did a great job in explaining the system operations, and maintenance things I would need to do as owner. I would hire Milt's again anytime. Super company and super employees. And, they are local - located on Amelia Island.
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Testimonial Star Rating - 1326948
by Sean Smith - 12/12/2017
The best of the best
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Testimonial Star Rating - 1326944
by Kyle Turner - 12/12/2017
Milts has proven to be very reliable, honest, quick and competitively priced. They are eager to help and are extremely thorough with their work. Their best quality though is that they are willing to stop and educate the customer on the issue at hand and inform them on how to prevent a future issue from occurring. You guys do some great work, keep it up.
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Testimonial Star Rating - 836985
by Tim Cox - 6/21/2017
Milts has taken great care of us so far with our new install and addressing any questions or concerns we have had almost immediately. Thanks!
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Testimonial Star Rating - 836981
by Diane S. - 6/2/2017
I have used Milt's A/C twice now and will continue to use their services because they are fair and honest and just learned they carry a brand of Air Conditioner that is warrantied for 12 years for parts and labor. My A/C is new because I have a new house, but I will be taking them up on that when the time comes. If you want someone who knows what they are doing touching your A/C, I would recommend you call Milt's A/C. Diane in the Highland Dunes subdivision.
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Testimonial Star Rating - 836973
by Shank - 10/31/2015
Great service! Jeremy is great! These will be my AC guys I call from now on!
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Testimonial Star Rating - 836986
by Craig Allen - 6/19/2015
Another great service from Milts .... ac went out at 8 at night. Back up and running at 9. Cant thank you guys enough!
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Testimonial Star Rating - 836987
by Barbara Burke Ferdon - 6/7/2015
Very responsive and honest in assessing our problem. We've had them out twice and they only had to replace a capacitor when another company said we...
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Testimonial Star Rating - 836988
by Bobby Strumlauf - 1/11/2015
Milt's is great. Always quick with great service. Thanks Rick
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Testimonial Star Rating - 836989
by Paul Morrison - 5/25/2014
Rick and team are the best. Really customer focused and conscientious. They will do what they say. And will come anytime.
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Testimonial Star Rating - 837415
by jacpat - 6/10/2011
We recently had AC service. Rick and his team gave us excellent service and personnel was friendly and helpful. It's good to have someone you can depend upon.
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Star Rating - 5 by 7 raters [Show +]
Star Rating - 4 by 1 rater [Show +]